Agreement / Terms & Conditions

Terms & Conditions

Introduction

Welcome to Luminefy. By accessing our website and using our services, you agree to be bound by the terms and conditions outlined in this Agreement. If you do not agree with any part of these terms, please do not use our website or services.

This Agreement governs all services provided by Luminefy, including but not limited to digital marketing, SEO, content marketing, email marketing, conversion rate optimization, and related services.

Services

Luminefy provides digital marketing and consulting services as agreed upon in written proposals, emails, or contracts. The scope, timeline, and pricing of services will be defined before the commencement of any project.

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

Client Responsibilities

Clients agree to:

  • Provide accurate, complete, and timely information required for project execution

  • Grant necessary access to websites, analytics tools, ad accounts, or platforms

  • Review and approve deliverables within agreed timelines

  • Ensure all provided materials do not violate copyright or legal regulations

Delays caused by incomplete or late client inputs may impact project timelines.

Payments & Billing

  • All fees are outlined in the agreed proposal or invoice

  • Payments must be made in full and on time

  • Late payments may result in service suspension or termination

  • All payments are non-refundable unless stated otherwise in writing

Luminefy reserves the right to revise pricing with prior notice.

Intellectual Property

  • Upon full payment, the client owns the final approved deliverables

  • Luminefy retains the right to showcase completed work in portfolios, case studies, or marketing materials unless otherwise agreed

  • Any third-party tools, software, or licensed assets remain the property of their respective owners

Confidentiality

  • Both parties agree to keep confidential information private and not disclose any proprietary or sensitive information obtained during the course of the engagement.

    This obligation remains in effect even after the termination of services.

Performance Disclaimer

Luminefy makes no guarantees regarding specific results, rankings, traffic, or revenue outcomes.
Marketing results depend on multiple external factors beyond our control, including market conditions, competition, and platform algorithm changes.

Limitation of Liability

Luminefy shall not be held liable for:

  • Indirect, incidental, or consequential damages

  • Loss of revenue, data, or business opportunities

  • Platform policy changes or third-party service interruptions

Our total liability shall not exceed the amount paid by the client for the services rendered.

Termination

Either party may terminate services with written notice as per the agreed contract terms.
Upon termination:

  • All outstanding payments become immediately due

  • Any work completed up to the termination date will be delivered

  • No refunds will be issued for completed work

Third-Party Services

Luminefy may use third-party platforms, tools, or software to deliver services. We are not responsible for changes, failures, or limitations imposed by these third-party providers.

Governing Law

This Agreement shall be governed and interpreted in accordance with the laws of Canada, without regard to conflict of law principles.

Amendments

Luminefy reserves the right to update or modify this Agreement at any time. Updates will be posted on this page, and continued use of our services implies acceptance of the revised terms

Contact Information

If you have any questions regarding this Agreement, please contact us:

📧 Email: info@luminefy.com
📞 Phone: +1 647-446-6561

Schedule An Appointment